Service & Support
The Advantage Software Company, LLC offers a support team that is responsive, upfront and personal, not hidden behind touchtone codes and web requests.
White-glove service is the hallmark of the Advantage customer experience.
Our U.S.-based support team is available 12 hours a day, every business day, providing unlimited live support to all licensed users in your company.
Whether you simply forgot how to do a task, have a problem or just want to talk something through, our team of industry veterans is available to speak with you, share screens and do anything necessary to resolve your concerns.
With over 40 years dedicated to improving the operations of agencies, media buying outfits and creative teams, we have it down to a science.
Our team of industry veterans will work with you to understand your current workflow and identify opportunities for improvement using the power of our all-in-one platform.
You’ll be assigned a team of experts who will take you through a very well-defined process that will ensure you achieve the goals of your system implementation. No matter what you need, we’ll be there to help and guide you every step of the way.
Always There When You Need It
The Advantage system is hosted in a national data center network with the highest levels of access, security, redundancy and compliance with critical industry standards.
Whether you use our hosted system or manage it on your own servers, we’re here to support you and ensure you can access your data when you need it.